How it works

Introduction :

This privacy policy sets out how HATERKACHE, operates the Food Delivery App and Website (collectively referred to as “Service”), uses and protects any information that you give when you use this Service.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this Service, then you can be assured that it will only be used in accordance with this privacy policy.

Information We Collect and How We Use It :

1. Personal Information: We collect personal information such as your name, email address, phone number, and delivery address when you create an account on our Service, place an order, or subscribe to our newsletter. We use this information to process and fulfill your orders, communicate with you, send you marketing and promotional materials, and improve our Service.
2. Payment Information: We collect payment information such as your credit card details when you make a purchase on our Service. We use this information to process your payment and prevent fraud.
3. Device Information: We collect information about the devices you use to access our Service, such as the device type, operating system, and IP address. We use this information to optimize our Service for different devices and to prevent fraud.
4. Location Information: We may collect information about your location when you use our Service. We use this information to provide you with localized content, such as restaurant recommendations, and to fulfil your delivery requests.
5. Log Data: When you access our Service, we automatically collect log data, such as your IP address, browser type, access times, pages viewed, and referral source. We use this information to monitor and analyse usage of our Service, troubleshoot issues, and prevent fraud.
6. Cookies and Tracking Technologies: We use cookies and other tracking technologies to personalize your experience on our Service, remember your preferences, and monitor usage. You can choose to accept or reject cookies through your browser settings, but some features of our Service may not work if you reject cookies.

Sharing of Information

1. Service Providers: We may share your information with service providers who perform services on our behalf, such as payment processors, delivery companies, and marketing agencies. These service providers are contractually obliged to keep your information confidential and to use it only for the purpose of providing services to us.
2. Legal Obligations: We may disclose your information if required to do so by law, or if we believe that such action is necessary to comply with a legal obligation, protect the rights and safety of our users or others, or to prevent fraud or abuse of our Service.
3. Business Transfers: In the event that we sell or transfer all or a portion of our business, your information may be transferred to the acquiring party. You will be notified of such a transfer, and the acquiring party will be required to honor the terms of this privacy policy.

Data Retention and Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no online service can guarantee the complete security of your information, and you use our Service at your own risk. We retain your information for as long as necessary to provide you with our Service, comply with legal obligations, resolve disputes, and enforce our agreements.

Accessing and Updating Your Information 

You can access and update your personal information at any time by logging into your account on our Service. If you have any questions or concerns about our privacy policy, please contact us at e-Mail: support@haterkache.net or Cal us our HOTLINE: 01894 947575.

Changes to This Privacy Policy, We may update this.